Data Protection Declaration for Apps
If you download our mobile app via an app store, the required information is transferred to the app store, in particular your user name, email address and customer number of your account, time of download, payment information and the individual device code. We have no influence on this data collection and are not responsible for it. We only process the data to the extent necessary to download the mobile app to your mobile device.
When you use our mobile app, we collect the personal data described below to enable you to use the function conveniently. If you wish to use our mobile app, we collect the following data, which is technically necessary for us to offer you the functions of our mobile app and to ensure stability and security:
Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our app. The data is not passed on or used in any other way. However, we reserve the right to check the aforementioned log files retrospectively if there are concrete indications of unlawful use.
We also need your unique device number (IMEI = International Mobile Equipment Identity), unique network subscriber number (IMSI = International Mobile Subscriber Identity), mobile phone number (MSISDN), any MAC address for WLAN use and the name of your mobile device.
In order to make our app attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your end device. Some of the cookies we use are deleted again after you close the app (so-called session cookies). Other cookies remain on your device and enable us to recognize you (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
In some cases, cookies are used to simplify the operation of the app by saving settings. If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR for the execution of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of consent given or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the app and a customer-friendly and effective design of the app use.
You can configure the settings of your mobile operating system and the app according to your wishes and, for example, refuse to accept third party cookies or all cookies. However, we would like to point out that in this case you may no longer be able to use all the functions of our mobile app.
Personal data is collected when you contact us (e.g. via contact form or email). Which data is collected when using a contact form can be seen from the respective contact form in the app. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
To create anonymized crash reports, we use "Firebase Crashlytics", a service of Google Ireland Ltd, Google Building Gordon House, Barrow Street, Dublin 4, Ireland, to improve the stability and reliability of our app.
In the event of a crash of the app, anonymous information is transmitted to Google's servers (status of the app at the time of the crash, installation UUID, crash trace, manufacturer and operating system of the cell phone, last log messages) exclusively on the basis of your express consent in accordance with Art. 6 para. 1 lit. a GDPR. Transfers to Google LLC. in the USA are possible. This information does not contain any personal data.
When using an iOS-based device, you can give your consent in the app settings or after a crash. When using an Android-based device, you have the option to generally consent to the transmission of crash notifications to Google and app developers during setup.
You can revoke your consent at any time by
Further information on data protection can be found in the Firebase Crashlytics privacy policy at https://firebase.google.com/support/privacy
IF WE PROCESS YOUR PERSONAL DATA AS PART OF A BALANCING OF INTERESTS ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if relevant - additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).
When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, the data concerned will be stored until you withdraw your consent.
If there are legal retention periods for data that is processed within the scope of legal or similar obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods have expired, provided that it is no longer required for contract fulfillment or contract initiation and/or we no longer have a legitimate interest in further storage.
When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until you exercise your right to object in accordance with Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until you exercise your right to object in accordance with Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
This text is a translation. The original text can be found here: Datenschutzerklärung